Boarding is calculated on a 24-hour basis and all cats are guaranteed their kennel until 10am (they’re welcome to stay in their Condo or Pod longer at no extra charge if the incoming reservation has not yet arrived). If you wish your cat to remain in their kennel rather than moved to their crate in anticipation of departure, you can make a daycare reservation for the last day of their stay. For instance, if you intend to pick your cat up from boarding at 5pm but don’t wish to make a daycare reservation and another cat has reserved the kennel, we will pack up your pet when the incoming cat arrives. If the incoming cat doesn’t arrive until 6pm, your cat may remain comfortably in their Condo or Pod at no extra charge.

You are welcome to check your cat in and out from boarding any time during our business hours (Mon-Sat 7am-7pm and Sun 8am-6pm). Reservations longer than four nights for first-time clients must be paid in advance. We ask for notice of cancellation before the close of business the day prior to avoid cancellation fees. All stays seven nights or longer receive a 10% discount on the total boarding price and all Condo stays and any stay three nights or longer in a Pod include a free scratch post and toy.

Each cat or family of cats has their own condo or pod for the duration of their stay. Pods are recommended for older or physically-limited cats. If you wish to board multiple cats, we restrict the total weight of cats in each Pod to 20 pounds and Condos to 30 pounds to ensure all your pets have sufficient space to stretch, play, and sleep. Individual 1-on-1 time outside their kennel for your cat with our staff may be purchased as often as you wish. We offer calming music every day and scheduled snacks midday to offer stimulation and entertainment for your pets.

Meals can be prepared up to three times a day. It’s best to bring the kibble or wet food your cat is already familiar with but we also offer food for purchase. Please also send along any medication, preferably in the original packaging, plus anything you use to administer pills (e.g. cheese, pill pockets, pill pusher). It’s important to us that we maintain the consistent food and medication schedule with which your cat is already familiar and we’ll take detailed notes of your instructions when your cat checks in.

Each condo and pod offers open daylight space as well as hiding space, a private litterbox, and interactive toys. You’re welcome to pack a bed, blanket, or t-shirt (anything familiar that smells like home is helpful) and any treats or snacks you’d like us to give your cat while boarding. Please limit bedding to two items (one no more than 20x20x5 inches and another if you wish, maximum 20x14x5 inches) so your cats have plenty of wiggle room. We provide unscented clumping litter for all the cats in our care.

Unless they’re very particular about their dishes, we ask you please don’t bring your pets’ bowls because we wash them after every meal. Many people package food in individual bags while others simply bring the kibble bag or tub. It’s helpful if you also pack the scoop if you use one to measure your cat’s kibble. Staff do not stay overnight in our facility, but we have a full fire/alarm/security system and both the fire department and police station have blueprints to our building. Residential tenants also live on the property.

We have many options for additional one-on-one time, snuggles, toys, and gourmet treats if you’d like to include any during your pets’ stay (check out the “Catering to Kitties” section above). Add some 1-on-1 time to your cat’s reservation if they enjoy being brushed (feel free to bring a brush; we prefer to use the one with which your cat is familiar but can also use ours). Brushing is for the cat’s enjoyment; if their coat needs professional attention we also offer full-service grooming appointments during boarding.

Our shuttle service runs twice daily if you’d like us to pick up or drop off your cat from their stay with us. This is a handy option if your flight leaves very early, if you are delayed returning to town, or if you have a midday veterinarian appointment but you’re stuck at work. We look forward to the opportunity to provide safe and comfortable care for your cats and worry-free travel time for you!